These terms and conditions (the “Terms and Conditions”) govern the use of www.alepro.com (the “Site”). This Site isowned and operated by ALE Pro Insurance Logistics, LLC. This Site is a temporary housing services website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of ALE Pro Insurance Logistics, LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;
• Violate the rights of other users of our Site;
• Violate the intellectual property rights of the Site owners or any third party to the Site;
• Hack into the account of another user of the Site;
• Act in any way that could be considered fraudulent;
• Post any material that may be deemed inappropriate or offensive;
• Submission of false or misleading claim or housing information;
• Impersonation of insureds, adjusters, carriers, or authorized representatives;
• Unauthorized access to accounts, portals, confidential information, or systems by any users or third party, including misuse of credentials or attempts to bypass security controls.;
• Uploading malicious code or disrupting the website;
• Scraping, harvesting, or automated extraction of site date;
• Use of the site for unlawful, discriminatory, or deceptive purposes; or
• Spam or misuse of inquiry/contact

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve theright to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

 

Third Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is yourresponsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

 

Limitation of Liability

ALE Pro Insurance Logistics, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not beliable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

 

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless ALE Pro Insurance Logistics, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages,liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

 

Applicable Law

These Terms and Conditions are governed by the laws of the State of Connecticut.

 

Additional Terms

• Informational / No Coverage Advice Disclaimer: Information provided on this website is for general informational purposes only and does not constitute legal, insurance coverage, claim adjustment, orprofessional Use of this website does not guarantee insurance benefits, claim approval, reimbursement, or temporary housing placement;
• No Client Relationship Created: Use of this website, including submitting inquiries or intake information, does not by itself create a client, agency, brokerage, fiduciary, or contractual relationship with ALE Pro;
• Third-Party Services / Availability: Housing options, rates, accommodations, and third-party services referencedthrough this website are subject to availability, independent provider terms, and change without notice. ALE Pro does not guarantee availability of specific outcomes;
• Accuracy of Submitted Information: Users agree to provide accurate and truthful information and not submit false, misleading, or fraudulent claim or housing-related information;
•  Confidentiality / Authorized Access: Users may not attempt unauthorized access to portals, confidential claiminformation, or information relating to insureds, landlords, carriers, vendors, or other authorized parties;
• Limitation on Website Reliance: Decisions regarding insurance claims, coverage, housing selection, or legalrights should not be based solely on website content and should be evaluated with appropriate professionals and applicable policy terms;
• SMS Communication Consent: By providing your mobile phone number through our website or in connection with our services, you consent to receive calls and text messages from ALE Pro regarding service updates, housing coordination, claim-related communications, appointment scheduling, and related customer support communications. Message frequency may vary.

Message and data rates may apply. Consent to receive text messages is not a condition of purchase or usingservices. You may opt at any time by replying STOP. For assistance, reply HELP or contact us at 866-253-7767;

• Mobile Messaging: Mobile information will not be shared with third parties or affiliates for marketing orpromotional Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services;
• Property search tools or listings available through the website may include information provided by third parties and are subject to availability and separate terms; and
• Children’s Privacy: This website is not intended for children under the age of 13, and ALE Pro does not knowinglycollect personal information under If we learn such information has been submitted, we will take reasonable steps to determine it.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

 

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. Wewill notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(866) 253-7767

ale@alepro.com

You can also contact us through the feedback form available on our Site.

 

Effective Date: 29th day of April, 2026